Cookie Policy
Last updated: 28 February 2026
1. What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the owners of the site.
2. How We Use Cookies
Beninca Technical Services (Pty) Ltd ("BTS", "we", "us", or "our") uses cookies and similar technologies on btshyd.co.za (the "Website") for the following purposes:
2.1 Strictly Necessary Cookies
These cookies are essential for the Website to function correctly. They enable core features such as page navigation, secure areas, and form submissions. The Website cannot function properly without these cookies, and they cannot be switched off in our systems.
| Cookie | Purpose | Duration |
|---|---|---|
| __next | Session management for Next.js framework | Session |
| csrf_token | Protects against cross-site request forgery on forms | Session |
2.2 Performance & Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us understand which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga / _ga_* | Google Analytics | Distinguishes unique users and tracks page views | 2 years |
| _gid | Google Analytics | Stores and updates a unique value for each page visited | 24 hours |
| _gat | Google Analytics | Throttles request rate | 1 minute |
2.3 Functional Cookies
These cookies enable the Website to provide enhanced functionality and personalisation, such as remembering your preferences (e.g. language, region) or pre-filling enquiry forms. They may be set by us or by third-party providers whose services we have added to our pages.
2.4 Marketing & Targeting Cookies
These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Delivers advertising on Facebook and tracks conversions | 3 months |
| NID | Stores preferences and information for Google Maps embeds | 6 months |
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control the dissemination of these cookies. The third parties include:
- Google Analytics – web analytics service
- Google Maps – embedded interactive map on our Contact page and Footer
- Meta (Facebook/Instagram) – social tracking pixels
- WhatsApp (Meta) – click-to-chat functionality
- WordPress / WPGraphQL – headless CMS for our blog; may set session cookies
4. Managing Your Cookie Preferences
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Please note that if you disable or refuse cookies, some parts of the Website may become inaccessible or not function properly.
Common browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions
You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
5. Cookie Duration
Cookies can be either "session" or "persistent":
- Session cookies are temporary and are deleted when you close your browser.
- Persistent cookies remain on your device for a set period or until you manually delete them.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make material changes, we will post the updated policy on this page with a new "Last updated" date. We encourage you to review this page periodically.
7. South African Law (POPIA)
This Cookie Policy is governed by the Protection of Personal Information Act, 2013 ("POPIA") of the Republic of South Africa. Where cookies collect personal information, such processing is carried out in accordance with our Privacy Policy and POPIA requirements.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
- Company: Beninca Technical Services (Pty) Ltd
- Address: 22A 11th Road, Kew, Johannesburg, Gauteng, 2090
- Phone: +27 11 440 1482
- Email: sales@btshyd.co.za
- WhatsApp: +27 63 834 7916